privacy policy

Effective Date: 31st January 2025

At Hippie Face, we are committed to protecting your privacy and ensuring that your data is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information when you visit our website or interact with us:

• Personal Information: Name, email address, shipping address, billing address, phone number, payment details, and any other information you provide to us.

• Non-Personal Information: We may collect non-personal information such as IP addresses, browser types, and usage data through cookies to improve your experience on our website.

 

2. How We Use Your Information

We use the information we collect to:

• Process your orders and deliver products to you.

• Communicate with you regarding your orders, customer support, and promotional offers (if you have opted in).

• Improve our website, products, and services based on your feedback and usage.

• Comply with legal obligations and protect against fraud.

 

3. Sharing Your Information

We respect your privacy and will not share, sell, or rent your personal information to third parties except in the following circumstances:

• Service Providers: We may share your information with third-party companies that help us with business operations, such as payment processing, delivery services, or email marketing.

• Legal Compliance: We may disclose your information when required to do so by law, such as in response to a subpoena or legal process.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyse usage trends, and personalise content. You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of cookies as described in this policy.

5. Data Security

We take reasonable precautions to protect your personal information, including encryption and secure storage. However, no data transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your data.

 

6. Your Rights and Access to Information

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Request that we delete your personal information (subject to certain legal exceptions).

• Withdraw your consent to marketing communications at any time.

To exercise your rights, please contact us using the contact details below.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before sharing your personal information.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with an updated effective date. By continuing to use our services, you agree to the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Hippie Face
4/555 Manchester St

St Albans

Christchurch
hippieface.co.nz
021915342